Effective Date: July 2, 2026

This Privacy Policy explains how 10/10 Construction, LLC. (“10/10 Construction,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit 10/10llc.net (the “Website”), request an estimate, communicate with us, enroll in text messaging, or otherwise use our services. By using the Website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through the Website, and from service providers or other lawful sources.

Information You Provide

• Contact information, such as your name, mailing address, project address, email address, and telephone number.
• Project information, including requested services, property details, photographs, measurements, plans, insurance-related information you choose to provide, and communications concerning an estimate or construction project.
• Account, billing, and transaction information, such as invoice and payment status. Payment-card information may be processed directly by a third-party payment processor rather than stored by us.
• Communications and records of your interactions with us, including emails, calls, website forms, text messages, reviews, and customer-service requests.
• Employment or subcontractor information submitted through an application, inquiry, or vendor onboarding process.

Information Collected Automatically

• Device and usage information, such as Internet Protocol address, browser type, operating system, referring pages, pages viewed, dates and times of access, and approximate location derived from an IP address.
• Cookies, pixels, local storage, analytics tools, and similar technologies used to operate the Website, remember preferences, measure performance, and understand how visitors use the Website.

2. How We Use Information

We may use personal information to:

• Respond to inquiries; schedule inspections, appointments, and work; prepare estimates or proposals; and perform, administer, and support construction services.
• Communicate about appointments, estimates, project status, invoices, warranty matters, customer service, and other transactional matters.
• Send marketing emails or text messages where permitted by law and consistent with your choices and consent.
• Process payments, maintain business and accounting records, prevent fraud, collect amounts owed, and enforce agreements.
• Operate, secure, troubleshoot, analyze, and improve the Website and our services.
• Comply with legal obligations, respond to lawful requests, protect rights and safety, and establish or defend legal claims.
• Carry out other purposes disclosed when information is collected or with your consent.

3. How We Disclose Information

We may disclose personal information as reasonably necessary for the purposes described above, including to:

• Service providers that support website hosting, customer relationship management, communications, analytics, estimating, scheduling, payment processing, accounting, document storage, cybersecurity, and similar business functions.
• Subcontractors, suppliers, consultants, inspectors, engineers, adjusters, or other project participants when needed to evaluate, price, schedule, perform, or document requested work.
• Professional advisers, insurers, lenders, auditors, collection providers, and legal counsel.
• Government agencies, courts, law enforcement, or other parties when disclosure is required or permitted by law or reasonably necessary to protect rights, property, safety, or the integrity of our services.
• A buyer, successor, or other party involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
• Other persons at your direction or with your consent.

We do not sell personal information for monetary consideration. We may use advertising, analytics, or technology providers that process online identifiers or usage information. Where applicable law treats certain disclosures as a “sale,” “sharing,” or targeted advertising, you may have the right to opt out as described below.

4. Mobile Information and Text Messaging

When you provide a mobile telephone number and consent to receive text messages, we may use that number to send appointment reminders, estimates, project updates, service notifications, customer-service messages, and, if separately authorized, promotional messages. Message frequency varies. Message and data rates may apply. Consent to marketing texts is not a condition of purchasing goods or services. Reply STOP to opt out and HELP for assistance.

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties, except vendors that help us operate the messaging program and are required to use the information only to provide those services, or as required by law. For complete program terms, see the Text Messaging Terms section of our Terms and Conditions.

5. Cookies and Analytics

Most browsers allow you to control cookies through browser settings. Disabling cookies may affect Website functionality. We may use analytics services to help measure traffic and usage. Browser-based “Do Not Track” signals are not uniformly recognized. Where required by applicable law, we will honor legally recognized opt-out preference signals.

6. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We retain information for as long as reasonably necessary for the purposes described in this Policy, including project administration, warranties, accounting, dispute resolution, legal compliance, and enforcement of agreements.

7. Your Privacy Choices and Rights

You may unsubscribe from marketing emails by using the link in the email and may opt out of text messages by replying STOP. Transactional or service-related communications may continue where permitted by law. Depending on where you reside and whether an applicable privacy law covers our processing, you may have rights to confirm whether we process your personal data; access, correct, or delete personal data; obtain a portable copy; and opt out of targeted advertising, sale of personal data, or certain profiling. We may need to verify your identity before acting on a request, and legal exceptions may apply.

Texas residents may submit a privacy request using the Website contact form or by writing to the address below. Please state that your request concerns “Texas Privacy Rights” and describe the right you wish to exercise. If we deny a request, you may appeal by contacting us in the same manner and stating “Privacy Appeal.” We will not discriminate against you for exercising applicable privacy rights.

8. Children’s Privacy

The Website and our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information to us, contact us so we can review and, where appropriate, delete it.

9. Third-Party Websites and Services

The Website may link to websites, platforms, payment services, or social-media services operated by others. Their privacy practices are governed by their own policies, and we are not responsible for their content, security, or privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised policy will be posted on the Website with a new effective date. Material changes may also be communicated by other reasonable means when required by law.

11. Contact Us

Questions, requests, or complaints concerning this Privacy Policy may be submitted through the contact form at 10/10llc.net or mailed to:

10/10 Construction, LLC.
Attn: Privacy
6148 Walla Avenue
Fort Worth, Texas 76133

For legal compliance, the Website operator should ensure that this Policy accurately reflects the specific cookies, analytics, advertising tools, payment processors, customer-management systems, and other vendors actually used.